103 Douglas Ct, Suite 200, Sterling, VA 20166
103 Douglas Ct, Suite 200, Sterling, VA 20166
A Chimney Expert LLC
103 Douglas Ct., Suite 200, Sterling, VA 20166 | 703-999-6621 | achimneyexpert@gmail.com
Effective date: November 12, 2026
These terms apply to estimates and services from A Chimney Expert LLC (“A Chimney Expert,” “we,” “us”) and to our customer text messaging program. By accepting an estimate or authorizing services, you agree to the applicable service terms below. Text messaging requires your separate consent as described in Section 10.
We provide chimney sweeping and cleaning, inspections, repairs and rebuilds, relining, masonry and tuckpointing, waterproofing, chimney caps, animal removal and dryer vent cleaning in Loudoun County and surrounding Northern Virginia communities (Fairfax, Arlington, Alexandria, Prince William, Fauquier and Frederick counties). We service wood-burning and masonry chimney systems only. We do not service gas or propane fireplaces, logs or appliances.
Estimates are free and are valid for 90 days from the date issued. Repair work is quoted after inspection and is performed only after you approve the estimate. If we find conditions that change the scope or price, we will tell you and obtain your approval before performing the additional or changed work
You can schedule by calling 703-999-6621 or submitting the request form at https://achimneyexpert.com. Please make sure we can reach the fireplace, chimney, roof or vent, and that the appliance is cool when we arrive.
Please provide at least 24 hours’ notice to cancel or reschedule an appointment. Call 703-999-6621 to notify us.
We accept checks, Zelle, Visa, Mastercard and Discover. Please refer to your approved estimate or invoice for the amount due and any agreed payment terms.
Our stainless steel chimney liners are insulated and carry the manufacturer’s lifetime warranty, subject to the manufacturer’s warranty terms. We provide a 90-day labor warranty. Please contact us with questions about warranty coverage or to report a warranty concern.
We are CSIA-trained and insured. Insurance documentation is available upon request.
We are not responsible for pre-existing conditions we could not reasonably see or that were not disclosed to us, or for damage caused by use of a system after we have advised it is unsafe. Nothing in these terms limits any right you have under Virginia law.
These terms are governed by the laws of the Commonwealth of Virginia.
Program name: A Chimney Expert LLC customer texts.
What we send: Service-related texts only, including appointment confirmations and reminders, arrival updates, estimates, invoices and receipts, and replies to your questions. We do not send marketing texts under this program.
How you opt in: We send texts when you provide your mobile number and consent to receive service-related messages, for example through our request form or by phone. If you text us first, we may reply to your inquiry. Providing a phone number or accepting these service terms alone does not constitute consent to receive texts.
Message frequency: Varies with your service and requests; typically a few messages per job.
Message and data rates may apply. Your carrier’s standard rates apply.
To stop texts, reply STOP at any time. You will receive one confirmation message and no further texts unless you opt in again. To rejoin, reply START.
For help, reply HELP or call 703-999-6621 or email achimneyexpert@gmail.com.
Consent to receive texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
We do not sell, rent or share mobile numbers or opt-in information with third parties or affiliates for their marketing purposes. See our Privacy Policy: https://achimneyexpert.com/privacy-policy/.
We may update these terms. The current version will be posted on our website with its effective date. Updates do not change the price or scope of work you have already approved without your agreement.